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Lost both email and mobile?Contact PTA on WhatsApp
PTA's Candidate Services team will identify you without your travelling to a centre.
PTA's WhatsApp+92 346 2020000Messages are answered by PTA's Candidate Services team, by hand.
- Send photos of both sides of your original CNIC. Kept privately with the record of the change, seen only by Candidate Services and Super Admin (A).
- A short WhatsApp video call. Candidate Services matches your face to the CNIC and to your picture on PTA's record. The call is not recorded.
- New email and mobile, each confirmed by a code. Then you set a new password and sign in.
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